MinDrop

Help & support

For help with your board, reminders, Mia, MeetDrop, or texting and emailing drops, send us the details and we’ll help.

Browse the help guides Email [email protected]

Report a bug or suggest an idea

In the app or on the web, open Settings → Feedback & ideas. Add a title, details and an optional screenshot. You can see what you sent and its status there. Feedback is kept separately from your drops.

Open MinDrop

Before contacting support

  1. Open Settings and confirm the affected connection says Connected.
  2. Include what you expected, what happened, and your device and system version.
  3. Attach a screenshot when it does not contain information you want to keep private.

Recover a device draft

If a save failed or you left a new drop unfinished, reopen MinDrop on the same device and sign into the same account. Choose Review drafts to open an unfinished capture or recover board changes. Conflicting changes are not overwritten; download the draft to keep a separate copy. Downloads contain private content.

Do not uninstall the app or clear browser data to fix an unsaved change. Device drafts are not a cloud backup.

Work offline

Sign in while connected once to prepare this browser or app. You can then open your drops, and create, edit and complete them without internet. Offline means you are using this device’s copy; Syncing means changes are being sent; Saved confirms cloud synchronization. Leave MinDrop open after reconnecting. If two devices changed the same drop, choose Review sync and select the version to keep.

First-time sign-in, cloud voice, link previews and online integrations still need internet. A storage warning means your latest change may not be durable: keep the app open and download the unsaved copy. Browser storage eviction, clearing site data or uninstalling can remove offline work. Signing out requires pending changes to sync first.

Delete your account

In the app, open Settings → Delete Account…; on the web, Settings → Account → Delete account. Confirm with your password (or an emailed code). This permanently removes your account and everything saved in MinDrop.

Privacy

Read the MinDrop privacy policy for information about data use, connected services, retention, and deletion.