The short version: your notes are yours, use MinDrop lawfully and kindly, AI answers can be wrong, and you can leave and delete everything whenever you want.
1. Agreement
These Terms of Service (“Terms”) are an agreement between you and MinDrop (“MinDrop”, “we”, “us”) covering the MinDrop website, iOS app, Kindle tools, text and email features, and related services (the “Service”). By creating an account or using the Service you agree to these Terms and our Privacy Policy. If you use MinDrop for an organization, you agree on its behalf.
2. Eligibility and accounts
You must be at least 13 years old (or the minimum age in your country) to use MinDrop. Give accurate information, keep your password secure, and tell us promptly at [email protected] if you think your account was accessed without permission. You're responsible for activity on your account.
3. Your content
You own what you put in MinDrop. You give us a limited license to host, store, process, transmit and display your content only as needed to run, secure and improve the Service for you (for example syncing it to your devices, turning texts into drops or, if you use AI features, generating responses). This license ends when you delete the content or your account, except for backups that expire on their normal schedule.
You're responsible for your content and for having the rights to it. Keep your own copies of anything important.
4. Acceptable use
Don't use MinDrop to:
break the law or infringe anyone's rights, including intellectual property and privacy rights;
store or send content that sexually exploits children, promotes violence or terrorism, or harasses others;
send spam or unsolicited messages, or text or email numbers and addresses you're not authorized to use;
upload malware, probe or attack the Service, bypass limits or security, or access other people's accounts;
scrape, resell or reverse-engineer the Service except where the law allows it.
We may remove content or suspend accounts that break these rules or put the Service or others at risk.
5. AI features
Mia and other AI features are optional and run on third-party AI service providers. AI output can be inaccurate or incomplete; check it before relying on it, and don't use it for medical, legal, financial or safety decisions. You're responsible for how you use what the AI produces. See AI features in the Privacy Policy for how your content is handled.
6. SMS terms
Program: MinDrop Text lets you save notes by texting your MinDrop number and get replies to requests you send (like GET for recent notes and FIND to search).
Opt-in: you opt in by adding and verifying your mobile number in MinDrop Settings. We text a one-time verification code; consent is not a condition of any purchase.
Frequency: message frequency varies based on your use. We text you only verification codes, replies to texts you send, and reminders you set up.
Cost: message and data rates may apply. MinDrop doesn't charge for texts, but your carrier may.
Opt out: reply STOP at any time. We'll confirm, remove the phone from your account and send no further texts. Reply START to resubscribe, then re-add the phone in Settings.
Carriers are not liable for delayed or undelivered messages. Supported on major US carriers.
Mobile information is not sold or shared with third parties for marketing. See the Privacy Policy.
6a. Recording meetings
MeetDrop lets you record conversations. You must tell everyone being recorded and get any consent required where you and they are located before recording (some places require everyone's consent). Don't record where recording is prohibited. You're responsible for your recordings and how you use the transcripts. Transcripts and summaries are generated automatically and may contain mistakes.
7. Apple app terms
If you use the iOS app, these Terms are between you and MinDrop, not Apple. Apple isn't responsible for the app or its content, has no obligation to provide maintenance or support, and isn't responsible for any product claims, including legal or regulatory compliance or intellectual-property claims. If the app fails to conform to any applicable warranty, you may notify Apple for a refund of any purchase price, and Apple has no other warranty obligation. You must comply with third-party terms (such as your wireless carrier) when using the app, and you confirm you're not in a US-embargoed country or on a US prohibited-parties list. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. Your use of the app is also subject to Apple's Media Services Terms.
8. Plans and changes
MinDrop is currently free. Some features (like a dedicated texting number) may be limited or offered as part of a plan. If we introduce paid plans, we'll show the price and terms before you buy, and nothing will be charged without your agreement. We may add, change or remove features; if a change materially reduces the Service you rely on, we'll try to give you notice.
9. Ending your account
You can stop using MinDrop and delete your account anytime in Settings. We may suspend or end your access if you violate these Terms, if required by law, or if we stop offering the Service; where reasonable we'll give notice and a chance to export your content. Sections that by their nature should survive (like ownership, disclaimers, liability limits and disputes) survive.
10. Disclaimers
MinDrop is provided “as is” and “as available”. To the fullest extent allowed by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We don't promise the Service will be uninterrupted, error-free, or that reminders, notifications or texts will always arrive on time. Don't rely on MinDrop for time-critical, medical or safety reminders.
11. Limitation of liability
To the fullest extent allowed by law, MinDrop won't be liable for indirect, incidental, special, consequential or punitive damages, or for lost data, profits or revenue. Our total liability for any claim relating to the Service is limited to the greater of the amount you paid us in the 12 months before the claim or US $50. Some places don't allow these limits, so they may not apply to you, and nothing here limits liability that can't be limited by law.
12. Indemnity
If you use MinDrop in violation of these Terms or the law and a third party brings a claim against us as a result, you agree to cover our reasonable losses and costs, to the extent allowed by law.
13. Governing law and disputes
These Terms are governed by the laws of the State of Florida, USA, without regard to conflict-of-law rules. Before filing a claim, please contact us at [email protected] so we can try to resolve it informally within 60 days. Any dispute that isn't resolved will be brought in the state or federal courts located in Florida, and both parties consent to their jurisdiction, except that either party may bring an individual claim in small-claims court. If you live in the EU, UK or another place that gives you the right to sue in your home courts or under your local consumer law, these Terms don't take that right away.
14. General
We may update these Terms. For material changes we'll notify you in the app or by email before they take effect; continuing to use MinDrop afterwards means you accept them. These Terms and the Privacy Policy are the entire agreement between you and us about the Service. If a provision is unenforceable, the rest stays in effect. Failing to enforce a provision isn't a waiver. You may not transfer these Terms without our consent; we may transfer them as part of a merger, acquisition or sale of assets.